Privacy and Cookie Policy
Pursuant to EU Regulation 2016/679 (GDPR), this policy describes how the personal data of users who visit the Trattoria Anna website is processed.

Data Controller
The Data Controller is:
Trattoria Anna
For information or requests concerning privacy, you can contact the Data Controller using the contact details provided on the website.

Personal Data Processed
The website does not automatically collect personal data and does not carry out profiling activities.
Personal data is provided voluntarily by the user exclusively through:

  • contact forms
  • reservation request forms
  • direct contact via WhatsApp
  • emails sent to the contact details provided on the website

Purpose of Processing
Personal data is processed solely for the following purposes:

  • responding to user requests
  • managing reservation requests
  • contacting the user in response to a request

The data is not used for marketing, newsletter or promotional communication purposes.

Legal Basis
Processing is based on the user’s consent and on the implementation of pre-contractual measures requested by the data subject (Art. 6 GDPR).


Data Retention
Data is retained for as long as strictly necessary to manage the request and is subsequently deleted, unless otherwise required by law.

Cookies and Third-Party Services
The website is built with WordPress and uses only technical cookies that are necessary for the proper functioning of the platform and installed plugins.

In particular, the following may be used:

  • WordPress session cookies
  • technical cookies related to security, caching and website functionality

The website also uses Google Maps, a service provided by Google LLC, to display maps and the location of the business.
The use of Google Maps may involve the installation of third-party cookies and the collection of browsing data by Google, even independently of the user’s interaction with the map.
For more information about how Google processes data, please refer to its privacy policy.

No profiling cookies are used
No marketing cookies are used
No analytics cookies are used

Some content (such as review widgets or WhatsApp buttons) may link to external services; the use of such services is governed by the respective privacy policies of the providers.

Solid Security
What Personal Data We Collect and Why We Collect It
Cookie
A cookie called “itsec_interstitial_browser” is created to track a user’s login process and implement advanced security features.

Visiting the login page sets a temporary cookie that helps ensure compatibility with certain alternative login methods. This cookie does not contain personal data and expires after 1 hour.

Security Logs
Visitors’ IP addresses, registered users’ user IDs and usernames associated with login attempts may be conditionally logged to detect malicious activity and protect the website against specific types of attacks.
Examples of circumstances in which logging may occur include login attempts, logout requests, requests for suspicious URLs, changes to website content and password updates.
This information is retained for 60 days.

The data processed may include name, telephone number, email address and the information included in the message.

Who We Share Your Data With
This website is scanned for potential malware and vulnerabilities using SolidWP Site Scanner. We do not send personal information to the scanner.

How Long We Keep Your Data
Security logs are retained for 60 days.

Cookie Management
Users can manage or disable cookies through their browser settings.
Disabling technical or third-party cookies may affect certain website functionalities, such as the display of maps.

Google Web Fonts
To ensure a consistent display of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into its cache so that the text and fonts can be displayed correctly.

To do so, your browser must establish a direct connection to Google’s servers. Google therefore becomes aware that our web page has been visited via your IP address. Google Web Fonts are used in the interest of providing a consistent and attractive presentation of our plugin. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) of the GDPR.

If your browser does not support web fonts, your computer will use a standard font.

Further information about the processing of user data is available at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/

User Rights
Users have the right to access their personal data, request its correction or deletion, restrict its processing or object to its processing, and lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Changes to This Policy
This policy may be updated at any time. Any changes will be published on this page.